Parrade ("we," "us," or "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Parrade platform.

This Policy is designed to comply with applicable laws, including the Personal Data Protection Act 2010 (Malaysia) and applicable United States privacy laws.

By using our services, you consent to the processing of your data as described below.

1. Information We Collect

We may collect the following categories of information:

• Business Information
  • Company name, registration number, and business address
  • Listing details (location, images, descriptions)
• Financial Information
  • Payment method details
  • Billing and transaction records
• Technical & Usage Data
  • IP address, browser type, device identifiers
  • Platform activity and usage logs

2. How We Use Your Information

We use your data to:

• Create and manage accounts
• Facilitate bookings and payments
• Verify identity and prevent fraud
• Provide customer support
• Improve platform functionality and performance
• Comply with legal and regulatory requirements

3. Disclosure of Information

We do not sell personal data for monetary consideration.

We may share your data with:

• Payment processors
• Other users involved in a transaction
• Service providers (hosting, analytics, support)
• Legal authorities where required

All third parties are required to handle data securely and only for permitted purposes.

4. Data Retention

We retain personal data only as long as necessary for business or legal purposes. Data is securely deleted or anonymized when no longer required.

5. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain sessions
• Improve performance
• Analyze usage

You may disable cookies in your browser settings.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data.

7. International Data Transfers

Your data may be transferred and processed in countries outside your jurisdiction. We take reasonable steps to ensure appropriate safeguards are in place.

8. United States Privacy Rights

If you are a resident of certain U.S. states, including California, you may have rights under applicable privacy laws such as the California Consumer Privacy Act (CCPA/CPRA).

Your rights may include:

• Right to access personal data
• Right to request deletion
• Right to correct inaccurate data
• Right to opt out of "sale" or "sharing" of personal data
• Right to non-discrimination

Important: Parrade does not sell personal data for monetary value. However, certain data sharing (e.g., analytics or advertising tools) may be considered "sharing" under applicable laws.

To exercise your rights, contact: support@parrade.com

9. Malaysia Privacy Rights (PDPA)

In accordance with the Personal Data Protection Act 2010 (PDPA), you have the right to:

• Access your personal data
• Request correction
• Withdraw consent (subject to contractual limitations)
• Object to processing causing damage or distress

To exercise your rights, contact: support@parrade.com

10. Children's Privacy

Parrade is not intended for individuals under 18. We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the platform constitutes acceptance of updates.

Contact Us

If you have any questions about this Privacy Policy or your data rights, please contact us at: support@parrade.com